HR Generalist - Performance & Rewards (m/f/d)

📍Location: Serbia or Croatia

🎯 Who we are?

Optimapharm is a globally operating, leading, mid-sized, full-service CRO aiming to deliver new therapies to improve and save patients’ lives. 

Optimapharm’ s key priorities are the well-being of our people, consistent quality delivery to our clients and healthy, sustainable growth.

With 26 strategically located offices, Optimapharm operates in 40+ countries, providing most optimal access to Patients and Investigators globally. Established nearly 20 years ago, we leverage our experience, stable project teams and collaborative, and flexible approach to secure a high level of repeat business, gain the trust of new customers and secure continued growth of the company. 

We’re now looking for a skilled and proactive HR Generalist to join our established HR team of 8 colleagues. In this role, you’ll play an important part in supporting several countries, managing HR administration, driving performance management processes, and contributing to reward and benefits initiatives.

If you’re an experienced HR professional who thrives in a dynamic international environment and values integrity, teamwork, and continuous growth - we’d love to meet you!

💼 What do we offer?

• Working in a successful, fast-growing international company
• Being part of a collaborative, experienced HR team
• Opportunity to shape and improve HR processes
• Performance bonus
• Employee engagement programs and well-being initiatives
• Training and development opportunities
• Hybrid model of work
• Additional location-specific benefits

🔎 Who are we looking for?

💼 Qualifications and Experience 

• University degree, preferably in economics, or related field
• Minimum 4 years of experience in HR on a similar role
• Strong knowledge and experience in:
  1. HR administration and employee lifecycle management
  2. Performance management and appraisal processes
  3. Reward and benefits systems and implementation
• Experience in employee training and development is a plus
• Excellent communication, interpersonal, and written skills in both local language and English
• High level of independence, organization, and attention to detail
• Demonstrated integrity, reliability, and commitment to confidentiality
• Strong orientation towards employee support and being a trusted HR partner
• Experience working in an international, matrix organization is an advantage

📑 Your responsibilities

Performance Management:

• Design and Implement Frameworks: Develop and execute goal-setting, mid-year and annual appraisal processes, and performance improvement plans tailored to organizational culture.
• Enable Effective Conversations: Provide guidance to managers and employees on constructive feedback, career development, and performance discussions.
• Ensure Global Consistency: Maintain standardized performance practices while adapting to local regulatory and cultural contexts.
• Partner with Leadership: Align performance management initiatives with business objectives to drive engagement and productivity.
• Data-Driven Insights: Analyze performance metrics to identify trends, strengths, and development areas; recommend actionable improvements.

Reward and Benefits:

• Program Design: Collaborate with leadership to create and manage competitive reward and benefits programs that enhance motivation and retention.
• Market Benchmarking: Conduct research and analysis of compensation and benefits across countries to ensure market competitiveness.
• Implementation & Compliance: Oversee benefits administration (health, wellness, retirement, insurance) ensuring accurate enrolment, compliance, and clear communication.
• Employee Support: Act as the primary contact for compensation and benefits queries, ensuring transparency and consistency.
• Global Harmonization: Work with HR colleagues to maintain best practices and consistency across regions.

HR Administration and Employee Support:

• HR Operations: manage HR administration for multiple countries, ensuring compliance with local labor laws and internal policies.
• Employee Relations: act as a trusted point of contact for employees, providing guidance, support, and solutions across HR-related matters and general inquiries.

Other:

• Participate in other exciting HR initiatives and projects aimed at enhancing employee engagement, culture, and overall experience.

By joining our fast-growing and prosperous team, you will have an excellent opportunity for further personal growth and career development. 

If you would be interested in joining the Optimapharm team, please send your CV and note that only shortlisted candidates who meet the requirements will be contacted for the further selection process.

Compensation is competitive and final offers will reflect each candidate’s experience, skills, and qualifications.

Disclaimer: Unsolicited CVs sent to Optimapharm (Talent Acquisition Team, Hiring Managers or any other OPT employee) by recruitment agencies will not be considered for this role. Optimapharm follows a direct sourcing strategy and collaborates exclusively with selected recruitment partners when external support is required.